Energy Efficient Lighting

TAG | hospitality lighting


86% of hospitality professionals believe lighting plays a very important role in the customer experience. 
The findings of the survey, sponsored by Megaman, reveal that lighting is big business in the hospitality sector:

  • only 1% of those surveyed think lighting is of no importance in the customer experience.

The findings show that good lighting encourages guests to stay longer and come back for more:

  • 72% have left a venue earlier than planned because it was too brightly- or poorly-lit
  • 74% have stayed longer than planned because the lighting made them feel relaxed and welcome.

Respondents thought a well-lit venue is:

  • “somewhere that draws you in” (36% of respondents)
  • “somewhere to spend time” (34%)
  • “somewhere to go back to” (26%)
  •  none of the above (4%).

The survey revealed that respondents thought that upfront lighting refurbishment costs are less important than ambience. When making decisions on new lighting in a venue, hospitality professionals say that key considerations are:

  • the effect and ambience of the new lighting (67%)
  • the ability of staff to dim the lights (43%)
  • energy bill/CO2 savings (31%)
  • the upfront costs (23%).

Overall, 43% of those surveyed have been involved in a lighting refurbishment in their present or previous venue and said:

  • the new lighting had been well received by customers – 84% of customers gave positive feedback on the lighting refurbishment
  • good lighting boosts business – 91% think the lighting refurbishment had a positive impact on business in terms of an uplift in sales or profits
  • education is still needed about the benefits of LEDs.

Only half of all hospitality professionals (49%) think a halogen lamp ban next year would be a positive change for them, while 36% say it would not affect them at all and 15% think that a ban will have a negative impact on them.

Fred Bass, managing director of Neonlite International, the brand owner of Megaman, said:  “This survey supports what we are seeing in our day-to-day business within the hospitality sector – good quality lighting is appreciated and a well-lit scheme attracts customers who stay longer and spend more.

“However, the one area where I think we are at the cusp of a tipping point is in the understanding of the benefits of LEDs amongst the majority of those in the hospitality sector. Although half of those surveyed say that they think the banning of halogen lights and introduction of LED equivalents would be positive, there is still another half who are unsure.

“As more and more bars, restaurants and hotels experience the benefits of the latest in LED lighting technology, I believe we will see a dramatic sea-change in favour of LEDs.”

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Aug/16

11

Welcome to restaurant where YOU set the mood

New technology gives diners ability to choose a lighting mood to suit their meal. PLUS: Light pollution robs Americans of a night sky view. AND: LED used to battle elephants in India. Lux Today August 2nd 2016.

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Mar/16

8

Megaman lights Éclectic, Paris

When critically acclaimed restaurateurs, Fabienne and Philippe Amzalak decided to open a high-end dining experience in Paris, they enlisted the help of design empresario Tom Dixon. The end result is a dramatically lit interior that references the 1970’s heritage of the building, yet uses the latest in LED lighting technology to create impact and drama. By using over 120 MEGAMAN® LED Classic 7W lamps, the scheme will also deliver a combined saving of €2,500 in electricity costs per year compared to traditional equivalents*.

Tom Dixon’s Design Research Studio was commissioned to create a scheme that would make the most of the stark concrete interior of the restaurant. Éclectic is located in the Beaugrenelle Centre, a refurbished 1970’s shopping complex situated in the 15th Arrondissement, beside the Seine. The shopping centre is now home to many high-end brands and since its opening, the restaurant has become a focal point for midday shoppers and the business community alike.

Using the building’s 1970’s heritage as a basis for his design concept, Tom Dixon’s Design Research Studio created a solution that celebrated the 1970’s love affair with all things geometric. The Tom Dixon Cell Pendant was chosen to light Éclectic, as its structure, constructed from layers of minutely etched brass with a hexagonal cross section, brings 1970’s sophistication into the 21st Century.

Clusters of the Tom Dixon Cell pendants have been hung from circular acoustic panels constructed by interiors lighting specialist Chelsom throughout the space. Located in the main dining room and private dining booths, they create a visual backdrop to the breathtaking 3.5 metre diameter chandelier that hangs in the centre of the restaurant. Containing 124 Tom Dixon Cell pendants, the central chandelier looks dramatic yet uses minimal energy, due to the incorporation of MEGAMAN®’s LED Classic 7W lamp.

Tom Dixon, Creative Director for Tom Dixon’s Design Research Studio, comments: “Drawing inspiration from the 1970s architecture surrounding the restaurant, the design plays with colour, simple repeat modules and clean geometry. The design intends to soften the hard finishes of the contemporary building; warmth and comfort are the key drivers for the interior finishes, and the concrete is softened with brass, and the whole restaurant is furnished in abundance with custom-designed products. The MEGAMAN® LEDs add warmth and sophistication to the scheme.”

Éclectic is a testament to the power of combining quality design with elegant LED lighting. Thanks to the creativity of Tom Dixon’s Design Research Studio and MEGAMAN®, energy efficiency and 1970’s urban chic have never looked so good!

* Based on calculation of: Operation hours: 12 hours per day, calculated based on 1 year period. Total number of light point: 124 pcs (124 x 7W MEGAMAN® LED Classic used instead of 40W incandescent lamps).

Visit www.novelenergylighting.com to discover the range of Megaman LED lamps and fittings available. We would be happy to work with you on project quotations. Contact us: 0208-540-8287, or drop us an email: sales@novelenergylighting.com

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Legalities

Lux Reports…The principal legislative requirements for hospitality and leisure facilities in the UK lie in the relevant Building Regulations. These are now separated out between England, Wales, Scotland and Northern Ireland, and while there are some core elements, each has its own nuances so make sure you have the right guidance document for where your building is.
For lighting, the main crux is the part dealing with conservation of fuel and power. In a nutshell, it’s energy efficiency. Hospitality has always been a bit of a grey area where the building regulations are concerned as it includes ‘general areas’ as well as ‘display lighting’, which has much less stringent efficacy demands. The third section is for ‘office, industrial and storage’ where luminaire performance instead of lamp efficacy, is the driver, with additional facility to bring in lighting controls.
The Building Regs, the HSE’s guide to lighting at work and theEsos regulations. Pay attention, we’ll be asking questions later
If you’re feeling lazy, it would be easy to convince yourself that all hospitality lighting is display lighting, but the guidance is quite clear that display lighting should be on separate controls to facilitate it being switched off when ‘people are not inspecting exhibits, merchandise or being entertained’. This effectively precludes the widespread use of inefficient sources, even in restaurants as more efficient lighting must be provided during cleaning, setting-up times etc. It is also worth noting that any task which is predominantly desk-based falls into the office category so reception areas will almost inevitably fall into this category.
The legislation governing the quantity of light is pretty much restricted to that published by the Health and Safety Executive, and its guide on lighting at work. As might be expected, it really only deals with the health and safety aspects of lighting for people in the workplace, rather than the creation of pleasant or appropriate lighting environments. It says it’s important that lighting in the workplace:
  • allows people to notice hazards and assess risks;
  • is suitable for the environment and the type of work (for example, it is not located against surfaces or materials that may be flammable);
  • provides sufficient light (illuminance on the task);
  • allows people to see properly and discriminate between colours, to promote safety;
  • does not cause glare, flicker or stroboscopic effects;
  • avoids the effects of veiling reflections;
  • does not result in excessive differences in illuminance within an area or between adjacent areas;
  • is suitable to meet the special needs of individuals;
  • does not pose a health and safety risk itself;
  • is suitably positioned so that it may be properly maintained or replaced, and disposed of to ensure safety;
  • includes, when necessary, suitable and safe emergency lighting.
The guide also gives recommended illuminance levels, although these are only split into five categories dependent on risk and level of detail with average illuminances ranging from 20 lx for circulation to 500 lx in drawing offices. It also gives minimum levels deemed acceptable. Given the limited scope of the categories, it is better to obtain more detailed guidance.
Guidance
The Society of Light and Lighting (SLL) publishes a raft of lighting guidance which reflects the relevant European standards. This covers not just the recommended illuminance levels for the tasks involved, but also application guidance.
The SLL’s Guide to the Lighting of Licensed Premises differs from many of their technical guidance as it is aimed primarily at the manager of the premises – a non-expert. By contrast, the ‘Code for Lighting’ is highly technical and probably more suited to larger chains of premises with lighting specialists or facilities managers within the staff. Having said that, the licensed premises guide does tackle design considerations such as distinguishing the bar back from drinking or eating areas as well as detailed guidance on surface colours as well as key factors such as colour rendering and selection of suitable lamp types for different areas within the building and the principles in the guide can be applied in many different types of hospitality and leisure facilities.
Many people will have experienced poor lighting in restaurants and bars and the key remains to consider the users of the space. Creating a moody, subdued lit environment is not much help if you can’t read a menu. The SLL guidance always puts the users at the heart of its design guidance and the licensed premises guide is a useful starting point.
Esos
Much of the regulation and guidance for hospitality and leisure facilities covers the individual buildings. But companies comprising a large number of facilities, such as hotel or restaurant chains, must also comply with the new Energy Savings Opportunity Scheme, or Esos.
Esos will require large companies to conduct a full energy audit by the end of 2015 – and repeat it every four years.
The definition of a large undertaking is a company or organisation with 250 employees or with a turnover in excess of €50m (£38m, $57m); this includes all organisations – including not-for-profit ones – that are part of a corporate group that includes a large undertaking. If a company qualifies for Esos and is not fully covered by ISO 50001 they will need to carry out an Esos assessment.
Esos itself goes much further than purely the building premises; industrial processes and transport are also part of the assessment so companies with fleets of company cars or transportation lorries are going to have to assess each vehicle.
The deadline for submission of the Esos assessment is 5 December 2015.
Emergency lighting
To comply with the Fire Safety Order, you need to have emergency lighting and look after it properly. Facility managers or owners are required by law to test their emergency lighting once a month. The fines can be in the thousands for people who can’t provide a monthly test record, and the responsible person can end up with a hefty fine or even a prison sentence if someone ends up getting hurt as a result. Turn to page 60 for more on how to stay out of trouble on this one.
Foibles
When is industrial not industrial? Well, in pretty much every chic hip eatery or drinkery in every major city in the UK. The prevalence of squirrel cage-style filament lamp dominates the interior design scene of just about anywhere that sells pulled pork these days. Now, these filament lamps clearly don’t meet any of the requirements of the Building Regulations and fall into the inefficient sources that were banned years ago. So how have they survived the cull? Simply because they are sold as non-domestic, ‘rough service’ lamps for use in industrial areas such as factories and building sites where they might get knocked about.
Retro-style exposed filament lamps and luminaires are big business. But it’s a fine line as to whether you could actually specify them if you reconsider the Building Regulations. Urban chic is all well and good, but there’s more choice than the ubiquitous squirrel, believe me.
Call us today to begin your hotel LED lighting retrofit. Tel: 0208-540-8287. Email: sales@novelenergylighting.com

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LUX Reports: Hadrien Bera leads a team of 20 engineers responsible for the overall asset management of London’s grand hotel Claridge’s in Mayfair. It’s a challenging role; requirements to save energy aren’t easy to balance with the need to maintain the look and feel of a lavish Grade II listed building with art deco interiors, frequented by the royals and sometimes referred to as the ‘annexe to Buckingham Palace’.

 Lux spoke to Bera to find out how he plans to make the lighting in the prestigious, 200-year-old building more efficient.
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Lux: What are the biggest lighting challenges you face at Claridges?
Bera: We’ve got a lot of different systems and it is difficult to keep enough stock because a lot is custom-made. That forces me to plan ahead and to create stocks of critical spares so any issues would have as little disruption to the hotel’s operations as possible.
We’ve got chandeliers in the main reception that use incandescent candles, which also comes with challenges: I am looking at replacing these bulbs which are energy hungry and more and more difficult to source but I cannot just replace them with anything. This is one of the first features our many guests will see so it has to look in tone with the rest of the art deco style of our lobby. It’s easier to be creative and to focus on energy efficiency in the back of house areas.
Have you had much experience using LED technology?
We’re replacing all the filament lighting in our suites with LEDs. The project is still in the early stages and I’m experimenting with different LED manufacturers. With this kind of major refurbishment project, we use lighting designers who will specify the best fittings to meet the operational requirements and also the best lighting outputs.
We’ve got 197 guest bedrooms and the amount of lighting will vary from 10 to 50 light fittings per room. In all our latest rooms, the lighting is 100 per cent LED, from the strips in the pelmets and the wardrobes, to the candles in the bedside tables, the GLS in the standing lamps and the spot lights. At this stage, about 50 bedrooms are fully lit with LEDs, so we still have a long way to go.
Do you have energy reduction targets?
There is not a set target in regards to energy saving. The aim is to ensure that we do not compromise on quality and that we do this in the most sustainable way possible. Then, it is up to me to propose projects to accomplish that. I obviously ensure that the energy is not wasted by having a strict maintenance program but this is not enough, we need to be as proactive as possible to ensure we remain at the top of the game.
Is it difficult to justify investments in energy-efficient lighting?
It’s relatively easy if payback is short. Any investment that would take longer than three years to pay for itself would be difficult to justify and anything that would take less than two years would always be preferential. A business case needs to be submitted to show and justify the return on investment. This requires a lot of research and months of trials. That also gives us the time to negotiate with our lighting provider to make sure that we get the best products at the best price.
In my opinion, many people had a bad first impression of LEDs when they were at their developing stages. This is slowly changing but it is up to us, facility managers, to change this by shortlisting the best possible applications, showing the difference in regards to the ‘feel’ LED can provide, the energy consumption and the associated CO2 emission reduction. This is important and this is why this process is so lengthy.
How do you go about installing new lights without disturbing guests?
When we’re satisfied with the lighting products, we have to do a whole bedroom in one go. We’ll do a survey first to ensure we know exactly what is required, place the order, block the room off and then go in one day and replace all the lighting. Once the room has been converted, we would leave it for a couple of months to gain additional feedback from the rest of the team, from the guests and from the hotel management team before we move on to the other rooms.
For the corridors, the same process applies but the work would be carried out at night when we would convert the corridor into sections, which can take up to two or three nights. This is to ensure that the task doesn’t affect the operations of the hotel or disturb our guests.
What other lighting plans do you have for Claridges?
Façade lighting is another project that I am working on. The hotel is a listed building and its architecture is spectacular. It deserves the best façade lighting we can obtain. There are, of course, different ways to achieve this and everything we do has to be submitted to the authorities to gain the mandatory planning permissions.
At the moment I am at the design stage where I am reviewing with a lighting consultant how we can achieve the best results. In previous Lux editions, there have been a lot of interesting case studies, especially the feature on the Science Museum façade lighting replacement. The result was amazing and it was interesting to see their process.
Novel Energy Lighting supplies LED lighting to hotels and the hospitality sector. Please call (T: 0208-540-8287) or visit us today to discuss your needs.

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Jan/15

21

Spectacular rings of light

See the stunning, circular lighting concept in the Waldorf Astoria in Berlin, and find out why LED products take a central place in Trilux’s approach to lighting.

Lux reports from the Trilux stand at LuxLive 2014, to see the company’s latest lighting innovations and hear about what they’re seeing in the market.

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NEW RESEARCH FROM OSRAM FINDS HOTEL GUESTS EXPERIENCE POOR LIGHTING

New Osram research has found that in the majority of more than 350,000 global hotel reviews online which mention lighting, guest reports are criticising lighting quality. The lighting manufacturer suggests hotel managers run a health check of their lighting to avoid further disappointing their guests.

Hotels in London were subjected to nearly 10,000 reviews specifically on lighting, with many travellers complaining about dim, bad and sparse lighting in their rooms.  European hotels were not spared criticism with visitors comparing lighting in a Copenhagen hotel to that of a waiting room in a railway station and others complaining that they found working in their room impossible because of poor lighting.

“Lighting is clearly important to travellers, so much so that they take the time to go online to warn future guests about their bad experience.  One recent visitor to London felt that his stay at a fabulous hotel was ruined solely by inadequate lighting in the rooms.  This lasting impression remains with them when they re-book in the future, meaning they’ll probably shop around and consider alternative places to stay, comments David Ellis, National Sales Manager, Specification at Osram.

Peter Veale, Managing Director at Firefly Lighting Design says, “It’s a shame that travellers are disappointed with the quality and choice of lighting in the hotels they stay in.  Interior designers fully appreciate the huge role that lighting can play in creating that ‘wow’ factor but it only makes up five per cent of the entire design project so can unfortunately be overlooked.

Veale continues; “There is an excellent range of light fittings on the market for hoteliers and designers to choose from that are both energy efficient and create that ‘wow’ factor.  These give them a great opportunity to introduce better quality light at a competitive price and replace halogen with LED.

To help hotels across the UK improve travellers’ impressions of its lighting, Osram is sharing its five-point guide for hoteliers to achieve that ‘wow’ factor with lighting.

Make sure lighting isn’t an after-thought – urge your design consultant to look at lighting considerations early in any design project

Consider cost-effective ways of making a difference with your lighting.  For instance, don’t feel you can afford changing all your halogen to LED lighting? Then perhaps invest a small portion of your budget into new fittings, so you can dim your current lights to create different atmospheres in your establishment

Don’t blind your guests with new technology they don’t understand how to use – when making a change to your lighting.  For instance, if you’re going to introduce new lighting control in the rooms make sure they’re simple for your guests to use

Consider simple decorative lighting solutions – these can make a huge difference and make an impact on your guests as they enter your establishment

Don’t forget the small lights – guests can become frustrated if mirror lights provide poor light when getting ready or bedside lamps are not bright enough for them to read.

As part of its extensive LED luminaires range for hospitality, Osram’s Essentials range will provide hoteliers with the opportunity to update standard lighting systems to more energy efficient and durable LED technology.  Compared to standard luminaires they save up to 85% of energy. Hotel designers may look more to Osram’s range of flexible LED light sources for enhancing architectural features or changing ambient and accent lighting.

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